How we take care of your data!
Wollerau Pharma Limited respects the privacy of its customers and visitors to its website, and is committed to protecting the privacy of the Personal Data (defined below) that you share with us.
“Personal Data” is any information that identifies you or from which you could be identified, in particular by reference to an identifier such as a name, an identification number, location data, an online identified or one or more factors specific to the physical, psychological, genetic, mental, economic or social identity. Personal Data includes subsets of special categories of information that reveal information about your health, among other things.
Wollerau Pharma Limited processes your Personal Data:
Wollerau Pharma Limited also collects health data about EU individuals who use Wollerau Pharma Limited products, for medical device reporting, warranty and product support purposes. Under the GDPR, this is sensitive Personal Data. We will only process such sensitive Personal Data where you explicitly consent.
Wollerau Pharma Limited may share your Personal Data with its affiliate companies within its corporate group. Wollerau Pharma Limited may also share your Personal Data with vendors with whom Wollerau Pharma Limited contracts to carry out business activities for Wollerau Pharma Limited. If Wollerau Pharma Limited provides your Personal Data to vendors to assist us with our business activities, it is Wollerau Pharma Limited's practice to require those vendors to keep your Personal Data confidential and to use your Personal Data only to perform functions for Wollerau Pharma Limited.
Wollerau Pharma Limited may share your Personal Data with a third party in connection with the sale or transfer of one of its product lines or divisions so that the buyer can continue to provide you with information and services.
Wollerau Pharma Limited reserves the right to disclose your Personal Data to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.
We may need to transfer your Personal Data outside of the European Economic Area (“EEA”) to third countries which do not offer the same level of protection as required by the EEA. In order to safeguard your Personal Data we will only make such transfers on the basis of: (i) a decision of the European Commission that permits this; or (ii) EU-approved Standard Contractual Clauses. Please note, Wollerau Pharma Limited and all subsidiaries and related entities have entered into intragroup data transfer agreements based on the EU Standard Contractual Clauses to transfer your Personal Data from the EEA to third countries, which includes the United States. To access or receive a copy of our intragroup data transfer agreement, please contact our EU data protection officer (details below).
Your Personal Data will be stored for as long as it is needed to provide you with: (i) the Wollerau Pharma Limited service or product that you have requested; and/or (ii) access to the Wollerau Pharma Limited Websites. Alternatively, your Personal Data will also be stored for as long as we require it to respond to your queries and concerns or in accordance with any legal requirements, including those in relation to product or medical device safety. For further information please contact your local customer care or our EU data protection officer using the details below.
You may have the following rights in relation to your Personal Data:
We may ask you for additional information to confirm your identity and for security purposes, before responding to any request you submit.
Where you have been asked to consent to the processing of your Personal Data, we will provide you with an opportunity to withdraw your consent. There may be several methods by which you can withdraw consent, such as by contacting us directly or by deleting any Wollerau Pharma Limited mobile app from your smartphone. In each case you will be given information about how to withdraw consent. Any withdrawal of consent will not affect the lawfulness of the processing based on your consent before the withdrawal. Please also note that where you withdraw consent, Wollerau Pharma Limited will only stop processing your Personal Data that relates to the withdrawal of consent.
Wollerau Pharma Limited may still need to process Personal Data where:
Wollerau Pharma Limited may use “cookies” to collect other information during an individual's visit to the Wollerau Pharma Limited Websites, such as the particular site areas visited and the services utilized through our website. We collect this information to better tailor our site and our products to your interests and needs. Cookies may also be used to help speed up your future activities on our site. For example, a site can recognize that you have provided Personal Data to use and refrain from requesting the same information a second time. Most browsers are initially set to accept a cookie. Cookies may be disabled by the individual visitor, although refusal of cookies at the site may result in an inability to visit certain areas of the site or to receive personalized information when visiting the site.
In addition, we are constantly trying to improve how we promote our websites. To help us do this, we may measure the effectiveness of our web presence by determining when you accessed the Wollerau Pharma Limited Websites, and what you clicked on within our site. Site measurement statistics may be used to personalize your website experience, as well as to evaluate – anonymously and on an aggregated basis – statistics about usage of the website. Information about your computer, such as your IP address (a number assigned to your computer whenever you surf the Internet), the type of Internet browser you are using and the type of operating system you are using may also be collected and linked to your Personal Data. This is to ensure that the Wollerau Pharma Limited Websites presents the best web experience for visitors, and that they are effective information resources.
Some of the pages an individual visits may also collect information through the use of pixel tags (also called clear gifs) that may be shared with third parties which directly support Wollerau Pharma Limited's promotional activities and website development. For example, website usage information about visitors to the Wollerau Pharma Limited Websites may be shared with our third party advertising agency in order to better target Internet banner advertisements on the Wollerau Pharma Limited Websites. The information collected through the use of these pixel tags is not, however, personally identifiable, although it could be linked to an individual's Personal Data.
The provision of Personal Data to Wollerau Pharma Limited is required to fulfil the terms of a contract you have with Wollerau Pharma Limited, to provide you with a product or service you have requested or to comply with local laws, such as those relating to product or medical device safety. Any failure to provide such Personal Data will mean that Wollerau Pharma Limited cannot provide you with the product or service you have requested.
To exercise any of your rights in connection with your Personal Data or if you have any questions or concerns as to the processing of your Personal Data, please contact our Information Security Officer at:
3 Wimpole Street| Marylebone | London | W1G 9SQ| United Kingdom.
You can expect to receive confirmation that we have received your request within 3 days, and fulfilment of the request within 1 month. There is no charge for providing information; however, repeated requests for the same information may incur a fee.